Cikgu88 Privacy Policy – How We Protect Your Data
This page explains how cikgu88 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using the platform.
Last updated: 2026. Applies to all cikgu88 platform users.
1 Information We Collect
Cikgu88 collects various types of information from users to ensure the platform runs smoothly, securely, and remains relevant for users in Malaysia. The information collected covers the following categories:
Account Information
During registration, you provide a username, email address, Malaysian phone number, and password. This information is used to identify your account, enable secure login, and contact you regarding your account when necessary.
Device & Browser Information
Cikgu88 automatically collects technical information including device type, operating system, browser type, screen resolution, IP address, and time zone. This data is used to optimise how the platform displays across various mobile devices and to help detect suspicious activity.
MYR Payment Information
To process deposits and withdrawals in MYR, we collect your bank account number, bank name, and account holder name. Credit or debit card details are not stored directly by cikgu88 — they are handled through a secure payment gateway that complies with industry standards.
Usage Data
We record your platform activity history, including bets placed, games played, session duration, and page navigation. This data is used to improve the user experience and detect potential fraud or account misuse.
2 How This Information Is Used
All information collected by cikgu88 is used for legitimate and transparent purposes. We do not use your data for anything outside the scope described in this policy without your additional consent.
- Account management: Enabling registration, identity verification, secure login, and account settings management.
- Transaction processing: Handling MYR deposits, withdrawals, and payment verification through Malaysia's local payment methods.
- Platform security: Detecting and preventing fraud, multi-accounting, collusion, and any activity that violates our terms of use.
- Customer support: Enabling the cikgu88 support team to resolve queries and technical issues accurately and efficiently.
- Platform improvement: Analysing aggregated usage data to improve interface design, platform speed, and content relevance.
- Service communications: Sending important notifications related to your account, changes to our terms, or security updates via email or in-app notifications.
Cikgu88 does not use your personal data to sell advertising space to external advertisers or share user profiles with third-party marketing companies.
3 Cookies & Tracking Technologies
Cikgu88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.
Cookies in use include:
- Session cookies: Keeping you logged in during an active session so you don't have to sign in again every time you navigate to a new page on the platform.
- Preference cookies: Saving your language, display, and personal preference settings to keep your platform experience consistent.
- Analytics cookies: Collecting aggregated data on how users interact with the platform for technical improvement and design purposes.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality, such as login session tracking. cikgu88 does not use third-party cookies for external advertising purposes.
4 Data Storage, Security & Sharing
Storage & Security
All user data is stored on servers protected with industry-standard SSL encryption. Access to personal user data is restricted to staff who require it to carry out legitimate platform operations. cikgu88 conducts regular security reviews to ensure our data protection systems remain up to date.
MYR payment information is processed through payment gateways that comply with relevant security standards and is not stored directly in the platform's primary database in a readable format.
Third-Party Sharing
Cikgu88 does not sell or rent users' personal data to any third party. User information may only be shared in limited circumstances: (a) with technical service providers who process data on our behalf and are bound by confidentiality agreements; (b) when required by law or a valid court order; (c) in cases of fraud investigation that require cooperation with the relevant authorities.
5 User Rights – Access, Rectification & Erasure
As a cikgu88 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about your account. Requests can be submitted via the customer support email.
- Right to Rectification: If any of your personal information is inaccurate or out of date, you can update it directly through your account panel or contact support for assistance.
- Right to Erasure: You may request to close your account and have your personal data deleted. Such requests will be processed subject to any legal obligations requiring us to retain certain records for a specified period.
- Right to Restrict Processing: In certain circumstances, you may request that we restrict how we process your data while a dispute or query is being resolved.
To exercise any of these rights, contact the cikgu88 support team by email at [email protected]. We will respond to your request within a reasonable timeframe.
6 Policy Changes & How to Contact Us
Changes to This Policy
Cikgu88 reserves the right to amend this Privacy Policy at any time. Users will be notified of significant changes via an in-platform notice or their registered email at least seven days before the changes take effect. Continued use of the platform after the effective date will be considered acceptance of the updated policy.
We encourage users to review this page periodically to stay informed about how we handle their personal data.
Contact Us
For any questions, concerns, or requests related to your data privacy on cikgu88, please contact us at [email protected]. Our team takes every enquiry seriously and will respond within the designated timeframe. You may also refer to our FAQ section for general information about the platform.
Your Data Is Safe with Us
Cikgu88 is committed to protecting the privacy of every user in Malaysia. Register an account today and enjoy a safe, transparent sports entertainment platform fully available in Bahasa Melayu.